YLD INNOVATE * 6 November 2018


YLD innovate is an exclusive networking event series for C-level technology, business and product leaders designed to discuss business growth with a technology focus.

YLD innovate 2018 will gather digital gurus from many industries to discuss how to augment physical services with digital products drawing examples from the digital health industry.

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Thom is the Founder of Gula, a veterinary telemedicine platform. He has served as the Chief Operating Officer of multi-site private-equity backed veterinary groups in both Europe and Asia, operating clinics in Mainland China, Hong Kong, Singapore and the UK. More recently, Thom chaired VetForum, a B2B veterinary sector event and is Non-Executive Director at Recruit4vets, a leading veterinary recruitment agency and joined YLD as Business Adviser.


What does digital transformation have in common with porridge, chairs and beds? If the experience isn’t just right, your users, like Goldilocks, will go elsewhere. Technology can be used to engineer effortless customer experiences but what if your user's investment of effort is part of their perceived product utility? And what do we need to do differently when the experiences we’re optimising - like eating porridge or lying in a bed - are inextricably anchored to the physical world? Using examples from the pet health care sector, we will explore how to engineer optimal user experiences that feel just right.


Andrew became Executive Chairman of Medvivo Group in June 2017, and also fulfils this role at Doctorlink and Expert 24, two sister companies promoting the digital future of healthcare. Andrew joined Medvivo as Chief Executive Officer in November 2015, with the goal to build an integrated health and care organisation which puts the patient at the centre and delivers prevention, self-management and high quality care.

How digital products can save healthcare from disaster

Health services around the world are in big trouble.  The pressures once experienced by the UK’s A&E departments, hospitals and ambulance services during the winter months are now a year phenomenon. 
Doctorlink was born out of a company delivering urgent care services to the NHS.  Doctorlink is now delivering digital solutions which are alleviating pressures on the system, but AI is not the answer.  Solutions that claim they are delivering AI solutions are controversial.  Andrew will give insight into real life solutions that are working across the world to deliver the improvements required.

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Johann is the Founder and Director of The Healthcare Leadership Academy as well as Founder and CEO of Medics.Academy - a technology company that is changing the way healthcare professionals are learning and training across the globe. 

Johann is best known as the former chair of the Junior Doctors Committee of the British Medical Association. However he has held a variety of roles over 15 years.



the Grubstreet Author



18:30 Doors open
18:40 - 18:50  Welcome and introductions by Nuno Job, CEO, YLD
18:50 - 19:00 Introduction on YLD Labs by Anthony Mann, CPO of YLD Labs
19:00 - 19:20  Goldilocks goes digital - Thom Jenkins, Founder, Gula
19:20 - 19:40  How digital products can save healthcare from disaster - Andrew Gardner, CEO, DoctorLink
19:40 - 20:00  Comfort break
20:00 - 20:30  Panel session on augment physical services with digital products - all speakers and Johann Malawana, Founder and CEO, Medics Academy . Lead by Anthony Mann, CPO of YLD Labs
20:30 - 21:00 Networking, drinks, canapés, and beyond
21:00  Event ends

* The event is free and exclusive to technology, business and product executives in small gathering. Spots are very limited, please register your interest in advance. 

The Grubstreet Author

Milton Street, London, EC2Y 9BH


If you have any questions, please email events@yld.io